Cancelling a subscription
- You can cancel at any time in the product's subscription settings (in GeoWave: Settings → Subscription → Cancel renewal), or by writing to info@aptivix.in.
- Cancelling stops future renewals. Nothing more is charged after the current period.
- Your paid plan stays active until the end of the period already paid for.
Refunds
Subscription fees are charged in advance and are not refundable, except where the law requires a refund. If you think you were charged by mistake, for example charged twice, write to info@aptivix.in with the payment id from your receipt. We review every request and reply within 7 working days.
Where a refund is approved, it is made through Razorpay to the card, UPI account or bank account you paid from. Razorpay and your bank usually take 5 to 7 working days to show it.
Payments in mobile app stores
Subscriptions bought through Google Play or the App Store are not paid on this page; their cancellations and refunds follow Google's or Apple's rules.